Hospital Sites with the Most Features
Of the 133 tools and 62 features reviewed, four incorporate the most features: Hospital Report Cards (37), The Hospital Guide (37), Illinois Hospital Report Card (36), and California Healthcare Compare (40). Hospital Report Cards is a top-ranking tool for the number of price features available, as is The Hospital Guide for quality-specific features. These tools set themselves apart from others by sourcing data other than CMS data; allowing lookup by hospital and procedure; reporting recent price information for hospitals and procedures; displaying prices side by side, including the non-insurance/cash price; showing comparative benchmarks, and detailing the methodology and source of the price data. Additionally, users can access a summary view with all a hospital’s information; filter and sort quality information; view information on patient surveys; and access other information to assist in decision making.
More Price Features Needed
These tools could be enhanced by incorporating more price features. Important features for consideration include sourcing payment data from commercial claims; reporting co-pays, bundled and total payments; displaying hospital information side by side; showing prices at provider or regional levels; allowing users to filter and sort information, lookup by physicians and enter insurance carriers; adding pricing calculators; and providing information about “better” and “poorer” performers. While some clinical quality of care information is available, the number of measures reported on can be expanded. Additionally, the tools would benefit from using non-technical “plain English” language, indicating when the quality information was last updated and providing comparative quality benchmarks and multiple years of quality data.
Price Specific Features
As mentioned, Hospital Report Cards incorporates the most price-related features, closely followed by CompareMaine. Like the sites with the most Trues overall, these tools share the important features and opportunities for improvement as outlined above.
These Hospital (Pricing) Sites, refer to the number of TRUES that they received, based on the OBJECTIVE criteria being used. These are not necessarily what a person or group would judge as subjectively the Top sites.
Copyright 2018 Honesthealth Corp