Question Details

Question DetailsInformation

Questions are from the 4 main categories:

  1. Drug Pricing
  2. Insurance Purchasing
  3. Hospitals
    • Quality
    • Pricing
    • Site
  4. Physicians
    • Quality
    • Pricing
    • Site

Objective over Subjective

The questions were created to be as objective as possible.  Instead of asking if there are a sufficient number of searchable procedures available, we asked if there were > 9 searchable procedures available.  There is always some subjectivity however.  If the question is, “Is the site also available in Spanish?”, we expected that when switching on the spanish language, a reasonable percentage of the site was readable and navigable in spanish, rather than a single informational page.

Questions for Price and Quality in Hospital and Physician Categories

You will sometimes see questions duplicated within a category, one each for Quality and Price.  For most HOSPITAL and PHYSICIAN sites, Quality and Price components are in separate sections, sometimes powered by different back-end engines.  This caused us to have to review these features, separately for each section.  Site questions apply to the entire site.

 

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